Home » Call Centre – CHAIN FREE® Customer Questions

Call Centre – CHAIN FREE® Customer Questions

Questions the customer might ask (IMPORTANT POINT at bottom of page):

  1. Why don’t you have Online Q&As?
    • We prefer to answer your questions personally on the telephone.
  2. What is a chain?
    • A chain is a series of linked house buying and selling transactions where each is dependent on the success of the others (e.g. all exchanging contracts). See: What are Chains?
  3. Tell me about the Application?
    • The Application can be submitted by you or by any firm of high street Estate Agents on your behalf.
    • The Application Email asks you to confirm the name of the high street Estate Agents acting for you
    • We will then contact them so they can complete Section 3 of the Application which requests basic information not what they think your house is worth.
  4. What is the process?         
  5. How quickly can I upgrade from DataSource Valuation to RICS Surveyors Valuation?
    • No later than 7 days before the end of your 20 week Plan Membership.
  6. Can I join the Plan without signing the Offer Documents?
  7. How do you know if my house has been on the market for more than 10 weeks?
    • The estate agents you have chosen to sell your house must complete Section 3 of your Application which requires them to submit when your house was “Added on” Rightmove for sale.
    • From the ‘Added on’ date we calculate the latest date you can sign the Offer Documents to join the Plan (we tell you that date in the DataSource Email we send you).
    • You must join the Plan no later than 10 weeks from the date your house was “Added on” Rightmove for sale.
  8. Why do you say CHAIN FREE® is insurance?

    • CHAIN FREE® (available through the Home Owners Plan™) is effectively an insurance type arrangement (we do not buy your house) because if you can’t wait for your Estate Agent to sell your house for your Asking Price we (Albani) guarantee that when you join the Plan and sign our Offer Documents you can drawdown (take) Albani finance (Fall Back Price®) on 5 days notice at any time during your 20 week Plan Membership.
    • When you join the Plan and sign our Offer Documents you do not have to take the Fall Back Price® and you do not have to sell your house.
    • You only have to take the Fall Back Price® and sell your house when you sign the Drawdown Documents and your Solicitor sends our Legal Department a Drawdown Notice.
  9. What are the main differences between CHAIN FREE® and CHAIN MENDER®?
    • CHAIN FREE® is a chain-avoiding insurance type arrangement that enables you to say you a Cash Buyer:
      • Your house cannot have been ‘Added on’ Rightmove for sale for more than 10 weeks.
      • You must join the Home Owners Plan™ within those 10 weeks.
      • 20 week Plan Membership.
      • Membership Fee
      •  You can buy your next property for the lowest price before selling your own for your Asking Price. See: Example.
    • CHAIN MENDER® is a chain-mending solution that turns you into a Fast Mover
      • You should only use CHAIN MENDER® if  your Solicitor is holding a current Sale Contract for the property you want to move into and they can’t delay exchanging contracts (i.e. you are about to lose your next property)..
      • 85% Profit Share (sale over valuation / no deductions)
      • 4 week Facility Period
      • You can exchange contracts for your next home in 9 days waiting to sell for highest price.
    • See: CHAIN FREE®  vs. CHAIN MENDER®
  10. How do you know if my solicitors have a Sale Contract for the property I want to buy?
    • It is a question you must answer on our Application Form
    • If you want to take our finance (Fall Back Price®) we also ask your Solicitors to confirm if they are holding a current Sale Contract.
    • If they are you can only apply for CHAIN MENDER®.
    • Call Centre – CHAIN MENDER® Q&A
  11. Is CHAIN FREE® regulated by the FCA?
  12. How do I apply for CHAIN FREE®?
    • First check if CHAIN FREE is available in your town
    • Any high street Estate Agent can make an Application for you or you can do it yourself
    • We are impartial and do not recommend or promote any firm.
    • How it Works
  13. If  I make an Application must I have an estate agent?
    • Yes
    • Your house must be on the market for sale with Rightmove (no more than 10 weeks).
  14. Can my Estate Agent make an Application for me?
    • Yes, providing they are a high street estate agent.
  15. Why don’t you ask for my name on the Application Form?
    • We are only interested in your house not in your financial standing (our finance is non-status non-recourse and interest-free).
  16. What information is in my Personal Webpage?
    1. A Copy of your Application
    2. Your name (when you are ready to submit this)
    3. The name of your solicitors (when you are ready to submit this)
    4. Our Valuation of the house you are selling
    5. The Fall Back Price®
    6. A link to our Offer Documents (including the Plan T&Cs)
    7. A link to our Drawdown Documents (if you want to take our finance)
  17. When do I tell you who our solicitors are?
    • You don’t have to tell us.
    • Our Application Confirmation email will include the contact details of our Legal Department which you can forward to your solicitors.
    • IMPORTANT POINT: It is important that you take advise from your solicitors before signing our Offer Documents.
  18. How do my solicitors access the Offer Documents and Drawdown Documents?
    • When we send you our Application Confirmation email there will be a link to our Offer Documents (incl. the Plan T&Cs) and a link to our Drawdown Documents (if you want to take our finance).
    • These Docs. can be signed electronically (subject to HM Land Registry conditions).
  19. Why is CHAIN FREE® only available in certain towns?
    • CHAIN FREE® is only available in towns within Local Authority Areas where property prices are generally stable or rising.
  20. How long do I have to accept your Offer Documents?
    • You must sign our Offer Documents no later than 10 weeks from the date your house has been ‘Added on’ Rightmove for sale
    • Our Offer Documents, which include the Plan T&Cs do not commit you to sell your house or to take our finance (Fall Back Price®).
  21. What are the time constraints on CHAIN FREE®?
    • You have 10 weeks from the date your house has been ‘Added on’ Rightmove for sale to join the Plan and sign our Offer Documents.
    • Your Plan Membership starts on the date you join the Plan.
    • You can take our finance (Fall Back Price®) on 5 days notice during your Plan Membership and no later than 5 days before the end of your Plan Membership.
    • Timings
  22. Do you ask my Estate Agent what they think my house is worth?
    • No
    • Estate Agents know over priced houses don’t sell so will advise you to pitch your Asking Price at a realistic level.
  23. What is the Administration Fee for?
    • To cover the cost of processing your Application
  24. What are the benefits of joining the Plan?
  25. How will CHAIN FREE® help me buy my next home?
    • If you don’t have CHAIN FREE® the seller’s Estate Agent may continue to market the property you want to buy.
  26. Why is CHAIN FREE® better than bridging finance?
    • With CHAIN FREE® you are in no danger of loosing your home
    • The cost of CHAIN FREE® at 1% is 9 times less than bridging finance at 9%.
    • CHAIN FREE® vs. bridging finance
  27. An example of CHAIN FREE®?
    • An Example: Surveyors Valuation on the house you want to sell say £350,000; Fall Back Price® (90% LTV) £315,000; 1% Fee £3,150; 20 week Membership Period and the house you want to buy say £400,000
    • You are a Cash Buyer up to 90% LTV £315,000.
    • Buying: Offer accepted £376,000 (£400,000 less 6%)
    • Saving £24,000 on Buying Price (£400,000 less £376,000)
    • Selling: Your Estate Agents  sell your house within 20 weeks for £360,500 (Surveyors Valuation £350,000 plus 3% £10,500)
    • CHAIN FREE® has enabled you Selling at £360,500 to Buy a £400,000 house for £376,000 (£400,000 less £24,000)
    • Total Saving: £20,850 (£24,000 less our 1% Fee £3,150)
    • If your final offer of £396,850 was accepted you would have secured the house you want to buy and recouped our Plan Membership Fee without having to take our finance (Fall Back Price®) or having to sell your home (£400,000 less our 1% Fee £3,150)
  28. How can I be a cash buyer up to your finance (90% LTV) if I have to pay off a mortgage before taking your finance?
    • Technically, to be a cash buyer, you must have enough money available to buy the property at the time you make the offer.
    • You have your 20 week Plan Membership to arrange a mortgage for your next property and the any additional finance required.
  29. Is it true that I will never have to sell for less than market value?
    • Yes
    • When you become a member of the Home Owners Plan™ with CHAIN FREE® you will never have to sell your house for less than Market Value.
    • Up until you join the Plan (plus the 20 weeks of your Plan Membership) your estate agent will be trying to sell your house for the highest price.
    • If you decide to take our finance (Fall Back Price®) it will be because your estate agents were unable to sell your house for more.
    • The Market Value of your house is the highest offer your estate agent receives after proper marketing for sale when no higher offers have been received resulting in an exchange of contracts.
  30. Cash Buyer?
    • Negotiate the lowest price for the property you want to buy.
    • You can tell the seller’s agent that you are “a cash buyer up to £X (our offer of finance) and are arranging the additional finance required to complete the purchase“.
    • You are not required to tell the seller’s agent where your finance comes from but, as you have said that you are a cash buyer, you might be asked to prove that you have the cash to buy their clients house.
    • Ask your solicitor to respond to the seller’s agent.
    • Your solicitor will have reviewed our Documents (including the Plan T&Cs), will know you can take our finance in 5 days and have (if you have told them) the details of any mortgage offer you have received for the property you want to buy.
  31. What happens if my house is not freehold and does not have a Land Registry Title Number?
    • If your house is not freehold and does not have a Land Registry Title Number you will not be able to take the Fall Back Price®.
    • It is your Solicitors responsibility to confirm that your house is freehold  and to provide us with the Title Number.
    • We make this clear in our Instructions to your Solicitors and it is also a requirement of our Drawdown Notice (if you want to take the Fall Back Price®).
    • If your house is not freehold and does not have a Title Number we will refund your Administration Fee with no deductions
    • Treating Customers Fairly.
  32. Do I have to pay back the Fall Back Price®?
    • No
    • Our finance is non-recourse.
    • Our risk is in the house you are selling so we can only recover our finance (Fall Back Price®) from the sale of your house through the Plan.
    • You have no personal responsibility to repay the finance even if your house is sold through the Plan for less than the Fall Back Price®.
  33. What does open-bridge and non-recourse mean?
    • Open-bridge finance is finance with no repayment date.
    • Non-recourse means you are not personally liable to the repay the finance (unlike a mortgage which is closed-bridge finance because there is a repayment date and recourse because you have to pay back the finance you borrowed).
  34. If I do not have to pay you back why do you say “my home can be repossessed?
    • Even though you don’t have to pay back the Fall Back Price® we have to say your ” home can be repossessed”
    • The Consumer Credit Act requires us to say that “your home may be repossessed if you do not keep up repayments on a Loan or on any other debt secured on it.”
  35. Do you check my credit rating?
    • No
    • We are not interested in your financial status.
    • The finance (Fall Back Price®) we offer you is non-status and interest-free (if you have a mortgage the bank or mortgage company will want to know your financial circumstances and you will have to pay interest).
  36. What is the Energy Performance Certificate?
    • Energy Performance Certificates (EPC) help improve the energy efficiency of buildings.
    • If you are buying or selling a home you need a certificate by law.
    • From October 2008 EPCs are required whenever a building is built, sold or rented out.
    • The certificate provides ‘A’ to ‘G’ ratings for the building, with ‘A’ being the most energy efficient and ‘G’ being the least, with the average up to now being ‘D’.
    • The Government say the EPC must be produced by the seller within 28 calendar days of their putting their home on the market for sale.
    • The EPC can only be obtained from an accredited domestic energy assessor who will carry out the assessment and produce the certificate (costs can very but could be in the region of £35 to £60).
    • Ask the Estate Agent selling your home for a list of assessors as we will need a valid EPC before you can take the Fall Back Price®.
  37. How quickly can I take the Fall Back Price®?
    • You can take the Fall Back Price® at any time during your  20 week Plan Membership by your solicitors giving us 5 days notice (that means the latest your solicitors you can give us notice is 5 days before the end of your Plan Membership).
    • If you would like to see what actually happens if your Application is submitted today please see: How it Works
  38. How quickly can your Surveyor carry out their property inspection?
    • Our Valuation Surveyor will contact you to offer two appointments to internally inspect your house (they generally require 3 days notice).
  39. What happens if I have to cancel the Surveyors appointment?
    • They offered you two appointments.
    • If you cancel both we will refund your Administration Fee.
  40. Tell me about your Surveyors?
    • Our Valuation Surveyors are members of the Royal Institute of Chartered Surveyors (RICS).
    • Will follow RICS guidelines
  41. What is the latest date I can upgrade from DataSource Valuation to RICS  Surveyors Valuation?
    • No later than 15 days before the end of your 20 week Plan Membership.
  42. What if the cost of the property I want to buy is greater than your Fall Back Price®?
    • If the cost of the property you are buying is greater than the Fall Back Price® your Estate Agents will have time during your 20 week Plan Membership to sell your house for your Asking Price and you will have had time to arrange the best mortgage deal for the property you want to buy in the knowledge that you do not have to take the Fall Back Price® or have to sell your home.
  43. Can I use the Fall Back Price® for any purpose?
    • Yes
    • You do not have to buy another property with the Fall Back Price®.
    • You can take the Fall Back Price® and use it for any purpose whatsoever but if you have a mortgage you must contemporaneously pay it off with the Fall Back Price® (and at the same time give us vacant possession).
  44. Will CHAIN FREE® help me buy a property abroad?
    • Yes
    • You can use CHAIN FREE® to secure an overseas home as it will give you the time to carefully look for and secure that property without your having any commitment whatsoever to sell your UK home first.
  45. Do I have to take the whole Fall Back Price® in one go?
    • Yes
  46. Can I have take the Fall Back Price® if I already have an existing mortgage?
    • Yes
    • When you drawdown (take) the Fall Back Price® you will have to ensure any existing mortgage is paid off (which you can do with the Fall Back Price®) and contemporaneously you must give us vacant possession.
  47. If I take your Fall Back Price® and then make a mortgage application to buy another property will I have to say that I already have a mortgage?
    • You must answer “Yes“
    • Because a lender will ask you on completion if there will be any other loans secured against the property you want to buy.
    • Because you have said “Yes” the lender will ask for details.
    • You should say that you “have non-recourse finance from Albani and therefore you have no mortgage or home loan commitment“.
  48. What do I do if I want to take your finance and my existing mortgage is greater than the Fall Back Price®?
    • We cannot advise you what to do.
    • You should consider taking advice from your Solicitor or independent financial adviser.
    • If our Fall Back Price® is not enough to pay off the mortgage on the house you are selling you may be able to get a mortgage on the property you want to buy that releases the extra money you need or perhaps you have savings or access to other funds to make up the difference.
  49. Why do you say your finance is ethical?
  50. How can the you sell my house when you say you don’t buy it?
    • Although we do not buy your house we can sell it through the Plan.
    • If you want to take the Fall Back Price® we will ask you to sign a Sale Contract (leaving the purchasers name blank for our Legal Department to fill in later) and Transfer so the Plan can sell your house.
  51. Can I chose any firm of estate agents to sell my house?
    • Yes
    • They must be a high street firm of Estate Agents
    • You will only pay their Sale Fee if they sell your house and you do not take our finance (Fall Back Price®).
  52. Why do you want to know the name of the estate agents selling my house?
    • We will pay your Estate Agent a £1,000 Success Fee in addition to the Sale Fee you have agreed with them if you do not take our finance (Fall Back Price®) and they sell your house for you for more than the Fall Back Price®.
    • We will pay your Estate Agent a 1.5% Resale Fee if you take our Fall Back Price® (your Estate Agent will be acting for us).
  53. Seems like you are more interested in getting business for estate agents than helping home owners?
    • No
    • We must have confidence the firm of estate agents you have chosen will work hard to sell your house for your Asking Price so you can secure the house you want to buy without having to take the Fall Back Price®.
  54. What is the maximum number of weeks my house can be on the market for sale?
    • A max of 10 weeks with Rightmove.
    • For example a £350,000 3 bedroom house in Basildon can be sold (on the market for sale) in about 4 weeks.
  55. What is the latest time I can can make an Application?
    • When your house has been on the market for sale with Rightmove for no more than 10 weeks (allow 1 day to sign our Offer Documents which incl. the Plan T&Cs).
  56. If I take the Fall Back Price® who pays the legal fees for selling my house?
    • Our Legal Department will handle the sale through the Plan so there will be no legal fees for you to pay.
  57. What do estate agents pay you?
    • We do not receive fees or commissions from any Estate Agents
    • We do not recommend or promote any firm.
  58. What do we pay our estate agents?
    • You agree an Agency Fee with your chosen Estate Agents
    • You will only pay them if you do not take our finance (Fall Back Price®) and they sell your house for you.
  59. How can I reconcile the Fall Back Price® with my estate agents pricing?
    • We do not ask your Estate Agents what they think your house is worth.
    • You will never have to sell your house for a price less than your Estate Agent recommend you accept.
    • When you have CHAIN FREE® you are in control and you can decide if and when you want to sell your house or if and when the time is right (because you can’t wait to sell it at your Asking Price) to take the Fall Back Price®.
    • You never have to sell your home at less than Market Value.
    • Treating Customers Fairly
  60. When I have signed the Offer Documents do I have sell my house and take the Fall Back Price?
    • No
    • If you sign the Offer Documents (which include the Plan T&Cs) you do not have to sell your home and you do not have to take the Fall Back Price®.
    • You can just use CHAIN FREE®  to buy at a discount and recoup our 1% Fee.
    • Example.
  61. What happens if I take the Fall Back Price® and you can’t sell my house?
    • The risk is ours no matter how long it takes for us to sell your house.
  62. When do I have to pay your 1% Fee?
  63. What is the difference between the CHAIN FREE® facility letter and Fall Back Price®?
    • The CHAIN FREE® is a Guarantee that our finance (Fall Back Price®) is available for you to draw down during your 20 week Plan Membership.
  64. Tell me about your documents?
  65. What is the Drawdown Notice?
    • The Drawdown Notice is document in which we ask your solicitors to confirm to us that you want to drawdown (take) our finance (the Fall Back Price®) and the date that you want your solicitors to receive these funds (we require 5 days notice).
    • The Drawdown notice can be served at any time during your 20 week Plan Membership but no later than 5 days before the end of your Plan Membership.
  66. Can I rely on taking the Fall Back Price® in 5 days?
    • You can rely on taking the Fall Back Price® in 5 days (providing your solicitors have provided the Required Additional Information specified in the Drawdown Notice).
    • Before instructing your Solicitors to serve the Drawdown Notice (which will specify the day you want to take our finance) you must make arrangements with your mortgage lender to discharge any outstanding mortgage on your property, which you can do with the Fall Back Price®.
  67. What is the Required Additional Information?
  68. When I take the Fall Back Price® do I still legally own my house?
    • Yes
    • If you want to take the Fall Back Price® we will ask you to sign a Sale Contract (leaving the purchasers name blank for our Legal Department to fill in later) and Transfer so we can sell your house.
    • Albani Limited will register a charge securing the finance it has provided (the Fall Back Price®)  and caution that a Sale Contract has been entered into.
  69. When do I no longer legally own my house?
    • In conveyancing the property the transfer deed (Transfer) is the document which transfers ownership of the property from the seller to the buyer.
    • You will no longer own your house when the Transfer is signed by you and submitted to HM land Registry.
  70.  Do I have to give you vacant possession?
    • Yes
    • You must give us vacant possession contemporaneously with taking the Fall Back Price®.
  71. What happens on the day I take your finance?
    • Your Estate Agents will arrange to meet you at the house you are selling.
    • They will collect your keys and confirm to our Legal Department that your house is empty and vacant and free of any hazardous waste before the Fall Back Price® can be released (less our 1% Fee).
  72. Can I rent my house after I have taken the Fall Back Price®?
    • Yes, providing it has a current certificate confirming it complies with The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020.
    • Your house must empty and vacant before you can take our finance (the Fall Back Price®) so you will not be able to stay in your house before you rent it.
    • The Rental you will pay will be by negotiation. Please contact us
    • The Rental Agreement can be made so that you can move back in without delay (we do not want you to have any unnecessary inconvenience). You can move back in no sooner than the day after you take our finance. Will be for a fixed term with T&Cs that enable us to have vacant possession at the end of the fixed term.
  73.  When are the meters read?
    • When you Solicitors sends our Legal Department your Drawdown Notice they will include letters addressed to your gas, electricity and water suppliers informing them of the meter readings and that you will be leaving the property on the drawdown date.
    • These letters are blank copies for you to fill in on-line after you have entered your URN (which we sent to you in our Application Approval Email).
  74. What documents do my solicitors have to prepare?
    • None
    • All are in a standard form.
  75. What documents must I sign to get CHAIN FREE®?
    • Our Offer Documents (which include the Plan T&Cs).
    • Joining the Plan and signing the Offer Documents does not commit you to take our finance (Fall Back Price®) and does not commit you to sell your house.
    • You are only legally committed to take our finance and to sell your house when your Solicitor submits on-line to our Legal Department a Drawdown Notice (that you want to take the Fall Back Price®).
  76. How do we sign the Offer Documents?
    • When we send you our DataSource Email or RICS Email there will be a link these Docs. so they can be signed electronically (subject to HM Land Registry conditions)
  77. What are the main terms of the Plan?
    • How and when you pay the Plan Membership Fee (1% Fee).
    • House, garden and garage must be empty, vacant, clean and tidy: your estate agent will confirm to our Legal Department on the day you want to take our finance.
    • Force majeure clause: to protect us due to unprecedented levels of economic uncertainty caused by the coronavirus  pandemic
  78. What documents must I sign and send back if I want to take the Fall Back Price®?
    • If and when you want to drawdown the Fall Back Price® you must sign a Sale Contract and Transfer for your house (when you have signed both these your solicitors will send them back to us).
    • On-line signatures will be accepted subject to HM Land Registry approval.
  79. How do you know who my solicitors are?
    • When we send you our Application Acceptance Email we ask you to tell us who your Solicitors are
    • We then send them an Email containing their URN and a link to webpages where they can see all Our Documents (incl. the Plan Terms and Conditions).
  80. When is the latest I can instruct my solicitors?
    • When you receive our Offer Documents (incl. Plan T&Cs).
    • Our Offer Documents will contain our offer of finance (Fall Back Price®).
  81. When I receive the Offer Documents what should I do?
    • You should discuss them with your Solicitor and then if you want CHAIN FREE® you must sign them (which you can do on-line).
    • If your Solicitors have any questions they should contact our Legal Department or by E-mail at legaldepartment@albani.finance
  82.  Can I exchange contracts to buy another property before I draw-down the Fall Back Price?
    • We cannot advise you
    • You should consult your Solicitor or adviser.
    • Your Solicitor may say you can exchange contracts before you take the Fall Back Price® (the Drawdown Notice and Drawdown Documents must be acceptable to our Legal Department) providing you have a definite mortgage offer for the property you want to buy and providing the Fall Back Price® (less our 1% Fee if applicable) is enough to pay off your existing mortgage and if it is not enough, providing you have savings or other funds to make up the difference.
  83. Is there any difference between the normal home moving procedure when I buy and sell my house and your requirement that the property I am selling must be vacant and empty before I can take the Fall Back Price?
    • No
    • A seller will be advised by their Solicitor not to release the keys to their property to a buyer until the seller’s Solicitor has confirmed the completion monies have been received in full and the buyer’s solicitor will not authorize this payment to the seller’s solicitor until they are certain the property is vacant and empty so the buyer can get possession.
    • All this normally happens on the same day.
  84. What are the advantages of the Plan selling a home that is vacant vs. one that is occupied?
    • Your house will become vacant if you have taken our finance (the Fall Back Price®).
    • A vacant property can achieve a higher sale price.
    • If your house is vacant you will not be interrupted at inopportune times to show your house to prospective buyers.
    • You don’t have to go out into the garden or walk around the block while buyers are looking at your home.
  85. What are the chances that my Estate Agent will want to show a vacant property to a prospective buyer?
    • Often Estate Agents take the path of least resistance
    • If they have 20 homes to show and 5 are occupied, they might be tempted to show the vacant homes because it’s easier.
    • They don’t have to call and make an appointment.
    • The seller isn’t under continual pressure to keep their home in immaculate showing condition and spotless at all times (with small children, this can be almost impossible to do, even if one of the parents does not hold a job outside of the home).
    • Post-coronavirus buyers may prefer to view and buy a vacant and empty house.
  86. Can my solicitor change the date I want to take your finance?
    • Yes
    • Providing the new date that you want to take our Fall Back Price® is at least 5 days before the end of your 20 week Plan Membership.
    • In the Drawdown Notice your Solicitor will specify the date that you require to take the Fall Back Price®.
    • If you are buying another property with the Fall Back Price® your Solicitor should ensure the Drawdown Date they have given our Legal Department is the same date as you complete the purchase of your next property.
  87. Is there VAT on your fees?
    • There is no VAT on the £340 Administration Fee.
    • There is VAT on the Plan Membership Fee.
    • The Fee is 0.83% of the Fall Back Price® (minimum £1,650) excluding VAT and 1% (minimum £1,980) including VAT.
  88. When are you (Albani) committed?
    • When we sign the Finance Offer.
  89. Can I trust your company?
  90. I don’t want to run up any solicitors costs before I have to?
    • You won’t have to.
    • Your solicitors can see our Offer Document (incl. the Plan T&Cs) on-line after your Application
    • Joining the Plan and signing the Offer Documents does not commit you to take our finance (the Fall Back Price®) and does not commit you to sell your house.
    • You are only legally committed to take our finance and to sell your house when your Solicitor sends us a Drawdown Notice (that you want to take the Fall Back Price®).
  91. Tell me about VAL FREE®?
    • VAL FREE® is a ready-made mortgage for buyers of CHAIN FREE® surveyor-valued houses (to help you sell quickly to a buyer with finance).
    • See: VAL FREE® Q&A

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